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Help

Help

HELP TOPICS

PERSONAL SETTINGS

  • Changing your password
  • Updating your contact information
  • Setting your email notification preferences
  • Viewing recent information posted on the site
  • Viewing and managing your Clickboard
  • Requesting access to a group
  • Leaving a group

GROUP ADMINISTRATION

  • Profiling your group
  • Adding group members and administrators
  • Removing group members and administrators
  • Editing your group page
  • Adding child pages
  • Uploading group library documents
  • Adding your group events to the public calendar

LIBRARY

  • Viewing a document
  • Viewing all recent documents
  • Adding a document to your Clickboard

CALENDAR

  • Viewing an event
  • Adding an event to your Clickboard
  • Responding to an RSVP request

MAPS

  • Viewing a map
  • Zooming in or out
  • Scrolling
  • Identifying items linked to a map
  • Turning map layers on and off
  • Re-centering a map
  • Saving a Map Bookmark
  • Viewing all Map Bookmarks
  • Changing the display size of a map
  • Printing a map

DISCUSSION

  • Viewing a Topics discussion
  • Viewing a Group discussion (only for groups to which you belong)
  • Viewing all recent discussions
  • Posting a comment to a discussion
  • Adding a discussion to your Clickboard

POLLS

  • Participating in a poll
  • Viewing poll results
  • Adding a poll to your Clickboard

PERSONAL SETTINGS

Changing your password

  1. My Settings
  2. Password Settings
  3. Complete form with current password, followed by new password (twice)
  4. Change settings

Updating your contact information

  1. My Settings
  2. Contact Info
  3. Complete form with current contact information
  4. Update info

Setting your email notification preferences

  1. My Settings
  2. Email Notification Settings
  3. Click appropriate buttons and check boxes for desired frequency and type of email updates
  4. Update info

Viewing recent information posted on the site

  1. My Recent Info

Viewing and managing your clickboard

  1. My Clickboard

Requesting access to a group

  1. My Groups
  2. Membership
  3. Check boxes for group(s) you would like to join
  4. Process request

Leaving a group

  1. My Groups
  2. Membership
  3. Check boxes next to group(s) you would like to leave
  4. Process request

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GROUP ADMINISTRATION

Profiling your group

  1. Complete the Profile your Group form
  2. You will be notified when the site adminstrator publishes and activates your group
  3. Once your group is published you will be the group administrator. You will see the "Group Admin Page" in your personal preferences

Adding group members and administrators

  1. Group Admin Page
  2. Users
  3. Edit icon beside your group name
  4. You will see three lists: site members (left), group members (center), and group administrators (right)
  5. To add a site member to group, highlight the member's name. To select more than one, hold the Control key while selecting
  6. Click on the right arrow to the right of the site member list to add the name(s) to the group members' list
  7. To add a group administrator, follow the previous steps, but select names from the list of group members. Click on the right arrow button to the right of the group members list to add the member(s) to the list of group administrators

Removing group members and administrators

  1. Group Admin Page
  2. Pages
  3. Find your group page from list
  4. Edit link next to group page
  5. Default word processor interface or HTML code (HTML icon) for editing. With default editor, save modifications by clicking on the Edit Info button at the bottom of the page form. With HTML editor, click the Update button and the Edit Info button.

Editing Group Page

  1. Group Admin Page
  2. Pages
  3. Find your group page from list
  4. Edit icon beside page name
  5. Defaults to word processor interface or HTML code (HTML icon, upper right) editor. To save your modifications using default editor, Edit Info; HTML, Update and Edit Info in default editor.
  6. To add images, Tree icon (upper right), browse for image
  7. Add link in the image manager
  8. Adjust layout with layout tool or HTML editor

Adding Child Page

  1. Group Admin Page
  2. Pages
  3. Add Page
  4. Complete form; assign your group page as parent page

Uploading group library documents

  1. Library (top level)
  2. Your group folder
  3. Upload Document
  4. Complete form; Submit
  5. To enable public viewing, upload document to Public Information folder
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LIBRARY

Viewing a document

  1. Library
  2. Locate document in folder structure and click directly on document name
  3. Get/View

*Note, if you are having trouble downloading a PDF file, you may want to try right-clicking on Get/View and select "Save Target As" (for Mac users “Download linked file as"). Save the document to your hard drive and opening file directly from there. Or, try downloading the latest version of Acrobat Reader. This download is free and can be found at the following web address: www.adobe.com/products/acrobat/readstep2.html

Viewing all recent documents

  1. Library
  2. Recent

OR

  1. My Recent Info (in left-hand sidebar)

Adding a document to your Clickboard

  1. Library
  2. Locate document
  3. Add to Clickboard

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CALENDAR

Viewing an event

  1. Calendar
  2. Navigate to date of event
  3. Click directly on event name to view details

Adding an event to your Clickboard

  1. Calendar
  2. Navigate to event and click add to clickboard

Responding to an RSVP request

  1. From the notification email you receive, click on hyperlink to the RSVP
  2. Enter your password (if you are not already logged in)
  3. Select "Yes", "No" or "Maybe" and add a comment (optional)
  4. Reply
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MAPS

Viewing a map

  1. Maps
  2. Select map to view from drop-down box at bottom left of screen (if there are multiple maps to choose from)

Zooming in or out

  1. While viewing map, click zoom in or zoom out tool at right and click directly on map where you would like to zoom in/out

OR

  1. Click a specific zoom level from 1 to 10 (1 is fully zoomed in, 10 is fully zoomed out)

Scrolling

  1. Click any of the directional buttons (N, NE, E, SE, S, SW, W, NW)

Identifying or viewing items linked to a map

  1. Click identify tool at right
  2. Click directly on (d) - documents, (e) - events, (t) - discussion threads, (p) - polls, (n) - news
  3. Click on item title under "label" to view

Turning map layers on and off

  1. Check or uncheck boxes next to layers (under Base Map)

Re-centering a map

  1. Click re-center map tool at right

Saving a Map Bookmark (custom map view)

  1. Find a zoom level and combination of layers you would like to view in the future (or share with others),
  2. bookmark map view

Viewing all your Map Bookmarks

  1. Click view map bookmarks

Changing the display size of a map

  1. Click S, M or L for small, medium or large display

Printing a map

  1. printer version of map
  2. print map

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DISCUSSION

Viewing a discussion

  1. Discussions
  2. Navigate to discussion you would like to view and click directly on title

Viewing a Group discussion (only for groups to which you belong)

  1. Discussions
  2. Groups
  3. Navigate to discussion you would like to view and click directly on title

Viewing all recent discussions

  1. Discussions
  2. Recent

Posting a comment to an existing discussion

  1. Discussions
  2. Navigate to discussion and click Post to thread
  3. Add your comment
  4. Link related information from your Clickboard (optional)
  5. Post comment

Adding a discussion to your Clickboard

  1. Discussions
  2. Navigate to discussion and click add to clickboard
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POLLS

Participating in a poll

  1. Polls
  2. Click directly on poll name
  3. Read poll and check your answer choice(s)
  4. Tally my response

Viewing poll results

  1. Polls
  2. Click directly on poll name
  3. View results

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SEARCH

What gets indexed for searching?

  • All static content
  • All private documents
  • All public documents, discussions, and events
  • All group documents, discussions, and events
  • Both the document meta information and the actual documents themselves if they are one of the following formats: text, html, PDF, postscript, word, excel, Powerpoint and flash

What does not get indexed for searching?

Anything with the following file extensions:

.wav .gz .z .sit .au .zip .tar .hqx .exe .com .gif .jpg .jpeg .aiff .class .map .ram .tgz .bin .rpm .mpg .mov .avi .css

What happens when you search?

When you search on a given word htsearch expands the search to include all words with roots in common with that word. For example searching on test or testing actually searches for '(testing or test or tested or testings or tester or tests or testers)' and this is indicated up above the results listed on the search results page. words that match a word with a common root are called 'ending' matches.

Synonyms for your search word are also searched for. There's a database with ~750 synonyms (e.g. airplane and aeroplane.) These results are called 'synonym' matches.

The rank of a match is determined by the weight of the words that caused the match and the weight of the algorithm that generated the word. Word weights are generally determined by the importance of the word in a document. For example, words in the title of a document have a much higher weight than words at the bottom of the document.

  • title: 100
  • keywords: 100
  • meta description: 50
  • h1: 10
  • h2: 5
  • h3: 3
  • h4: 2
  • h5: 1
  • h6: 1
  • text: 1

This weight is then multiplied by the number of times the word occurred in the document. Finally, this number is again multiplied by a linear measure from 1-1000 of how close to the top of the document the word was found.

Also governing the word weight is the multimatch factor for searches done with "Any" selected in the search form's Match select (All, Any, or Boolean.)

  • multimatch: 100

Each additional word found will multiply the score by this factor. This number is then multiplied with the weight assigned to the particular fuzzy algorithm that produced the word.

  • exact matches: 1.0
  • synonym matches: 0.7
  • ending matches: 0.3

The scores have a pretty big range and after sorting the matches on score, the highest score is assumed 100% or whatever maximum number of stars allowed. I.e., the match at the top of the list is always going to be a five star match.

The upshot of all this is that more *'s indicate a better match.

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